Welcome to State Military Reservation. It is our pleasure to welcome you as our guest and wish you a pleasant stay. We value your patronage and hope that your visit will be a comfortable and enjoyable one. We strive to provide our guests with the highest degree of professional and personalized service, in a clean and secure beautiful ocean setting.
 
We welcome all suggestions for improvement of the facilities in our effort to provide a more pleasurable stay. We invite you to complete a short questionnaire which are located at the front desk of the billeting office.  Please do not hesitate to contact any of the billeting staff listed below should you need assistance.

 
 
AFTER HOURS Check-Ins’ can pick-up their keys at the Front Gate Security Office.
SMR RESERVATIONS for Cottages and Trailers
 
*Peak Season – 14 June 2024 through 2 September 2024 & Memorial Day weekend
 
* No mandatory minimum length of stay.
* Maximum length of stay is 7 consecutive days.
 
Winter rates offered for Cottages: 1 November 2023 through 31 March 2024.
* No mandatory minimum length of stay.
* Maximum length of stay is 10 consecutive days.

SMR RESERVATIONS for Q-Rooms and Apartments
* Daily rental rates are the same all year.
* Maximum length of a reservation is 179 consecutive days.
* All rentals for unofficial use will occur a surcharge.

Peak Season Cottage & Trailer Lottery:
We have 15 units available for rental, and to ensure everyone has a fair chance to reserve a unit of their choice, on the date of their choice, a Lottery System has been established. The lottery drawing will take place on the 15th of March. (Note: if the 15th falls on a weekend the lottery drawing will be conducted on Monday following that weekend). After the lottery winners are contacted and reservations confirmed, all remaining vacancies will be reserved on a first come, first serve basis. You may call-in or e-mail requests at that time.

Lottery System: Applications (last page of this document) for the lottery system will be accepted from 1 February through 14 March. Applicants can be emailed, regular mail, faxed or dropped off at the Lodging Programs Office during normal working hours. (Note: We recommend you do not regular mail to submit your application as regular mail is not processed on Mondays or weekends at SMR. If you use the regular mail system, please plan accordingly). Late, lost, misdirected, or postage due applications are not the responsibility of SMR Lodging Programs Office and will not delay the lottery drawing. Applications must be filled out completely and signed. By signing the application, you are stating that you have read and agree to all terms and conditions of the rental program. No more than 1 cottage/trailer can be reserved by one ID card holder during the lottery drawing, with a maximum 7-day limit. It is suggested that each lottery application include 3 rental units and 3 date choices. If all the units you have requested have already been selected when your number comes up, your application will be put aside, in the order it was drawn. After the lottery process is complete, the lodging program operations specialist will attempt to contact you to offer a unit that is available. Once all lottery reservations are booked, the lottery winners will be sent a reservation confirmation to their email address on file.

Lottery Drawing Priority:
1. 1st Priority: (VaARNG and VaANG Active members)
2. 2nd Priority: (VaARNG and VaANG Retired members)
3. 3rd Priority: (DMA) Employees and other State Agencies i.e., VASP, DOC, etc.
4. 4th Priority: (All other services–Active/Reserve/Retired, DOD, etc.)
To receive priority status for the lottery draw, branch of service and military status information must be included on the application. All applications received without this information will be considered a PRIORITY 4.

CANCELLATION POLICY
Cottages/Trailers/Apartments-Unofficial Use

Peak Season: Cancellations of cottages / trailers / apartments (unofficial use) reservations must be made with the lodging office at least 7 days prior to arrival date to avoid a cancellation fee. Early check-outs will be charged an early checkout fee equal to 1 day’s rental price in addition rental charges for the actual days rented. Exceptions: Cancellations/early checkout due to sudden illness or injury, such as auto accidents, emergency surgeries, death in the family and cancellation of order (Orders do not apply to cottages / trailers). Proof must be provided. Mandatory evacuation of the area / installation, as determined by the Post Commander, do not fall under the 1-week requirement rule or early checkout.

Off-Peak Season: Cancellation notice must be received at the lodging office 48-hours prior to the arrival date to avoid a cancellation fee equal to 1-day rental price. Orders do not apply to cottages/trailers. Early check-outs will be charged an early checkout fee equal to 1 day’s rental price in addition rental charges for the actual days rented. Exceptions: Cancellations/early checkout due to sudden illness or injury, such as auto accidents, emergency surgeries, death in the family and cancellation of order (Orders do not apply to cottages / trailers). Proof must be provided. Mandatory evacuation of the area / installation, as determined by the Post Commander, do not fall under the 1-week requirement rule or early checkout.

Q-Building Rooms (Official & Unofficial Use) and Apartments (Official & Unofficial Use).
The Q-rooms and apartments are for rent by the day and reservations can be made for official and unofficial use. Official use will be given preference over unofficial use. Reservations for a Q-rooms and apartments reserved for unofficial use are not guaranteed and your reservation can be canceled up to 24-hours prior to check-in. Cancellation of Q-room and apartment official use reservations must be made with the lodging office at least 24 hours prior to arrival date to avoid a cancellation fee. Cancellation of Q-room and apartment unofficial use reservations must be made with the lodging office at least 48-hours prior to arrival to avoid a cancellation fee. If a cancellation notice is not received within policy guidelines, the renter will be charged a late cancellation fee / No-Show fee equal to 1 day’s rental price.
All Q-Buildings are Male Only or Female Only. We do not offer co-ed Q-Buildings.

ALL RESERVATION PAYMENTS: To make a reservation, you must provide the lodging office your valid credit card, with expiration date and security code to have your reservation confirmed. Your credit card will not be charged until check-in. Note: If your keys are going to the gate for after hour check-in, then your credit card will be charged before the keys are delivered to the gate. If the credit card on file is declined, the keys WILL NOT be delivered to the gate. Please ensure your credit card information is accurate and up to date at the time you make a reservation. If you have more than one credit card on file, ensure lodging knows which card to charge. If you are paying in cash, ensure we know not to charge your credit card. Payments are due upon arrival. Payments may be made with money order, cash, or credit card. We accept Visa, Master Card, Discover and American Express. Sorry, no personal checks. Money order must be paid to the order of the Treasurer of Virginia.

Check-In / Check-Out Process
Check-in begins at 1300 / Check-out time is by 1000.

Check-In: You will check-in at the Lodging Office, building 13, located on Headquarters Road, next to the Post Headquarters. A valid ID is required at the time of check-in. The front desk clerk will request your ID card. After you have been checked into the Hotel System, you will be given a computer-generated registration form. Please review the information provided on the form, ensuring it is correct. Once you sign the form acknowledging everything is correct and that you have read and understand the policies and regulations of the Post, you will be given your keys.
Please make sure after you have checked into your unit that you inspect it and inform the lodging office of any issues with the unit right away.

Check-Out: Check-out is prior to 1000 hours on the date of departure. Please have all personal belongings packed and ensure all guests have completely vacated the unit prior too checking out through the lodging office. Guests remaining after 1000 hours and/or do not clear the unit properly are subject to late checkout fees and/or improper clearing of the unit. Lodging staff, if available, will inspect cottages/trailers/apartments at checkout. If lodging staff is not available at checkout, the inspection will be conducted as soon as possible after checkout. If any discrepancies are noted, pictures will be taken and sent to the guest via email. The lodging manager will call the guest to discuss lodging concerns and any necessary restitution.

Cleaning & Clearing Policy for COTTAGES / TRAILERS & APARTMENTS-Unofficial Use: Units must be cleaned prior to check out. General cleaning supplies are placed in each unit, if the supplies are not present, let the lodging office know prior to check-out so that we can restock the unit. Failure to clean the unit will result in a $100 cleaning fee for all units except cottage 88 and 260C that has a $200 cleaning fee and cottage 94 has a $250 cleaning fee. If cottages are found extremely dirty there may be addition charges added to the standard cleaning fee. Units that are not cleared correctly will be charged a fee, up to $100.

CLEANING a unit consists of:
• Sweeping, mopping, and/or vacuuming all floors and porches, remove all shells, sand, etc.
• All pots, pans, and dishes must be washed, dried, and put away.
• Clean all sinks, counters, tubs, mirrors, toilets, microwave, stove, and refrigerator.
• Mattress pad and pillows should be left on the bed.
• Lodging’s bedding (blankets, sheets, spreads, etc.) is not for outside use. If sand, grass, or any sign of outside use is noted, the guest will be charged a cleaning fee of $35 per item.
• Fold all bedspreads and blankets and leave at the end of the beds.
• Ensure the refrigerator temperature is set on the middle setting, not turned up to the coldest.

CLEARING a unit consists of:
• Returned sheets/pillowcases (if applicable), bathmats, dish clothes, and dish towels.
• Remove all trash from the unit and dispose of it in the dumpsters on Post.
• Make sure the temperature of the AC is set at 75 and Heat is set at 68.
• Remove and dispose of all food from the unit (refrigerator, cabinets, etc.).
• Dispose of grease and / or food properly (in dumpster). Please do not dispose of these items by putting them down the drains.
• Dispose of any wood or coals properly and remove grill.

CLEANING/CLEARING for Q-BUILDING ROOMS & APARTMENTS (OFFICIAL USE)

CLEANING a unit consists of:
* Cleaning of the Q-Rooms are not required.
* Cleaning of the apartments are not required.
HOWEVER, if kitchen appliances/items are used they must be cleaned and restored.

CLEARING a unit consists of:
• Returned sheets/pillowcases, bathmats, dish clothes, and dish towels (if applicable) to the lodging office.
• Remove all trash from the unit and dispose of it in the dumpsters on Post.
• Make sure the temperature of the AC is set at 75 and Heat is set at 68. (Apartments only)
• Remove and dispose of all food from the unit (refrigerator, cabinets, etc.).(Apartments only)
• Dispose of grease and / or food properly (in dumpster). Please do not dispose of these items by putting them down the drains. (Apartments only)
• Dispose of any wood or coals properly and remove grill.

Damages: All damage are based on the cost of repairing/replacing, labor, and admin processing fee. A lost key cost replacement is $25 per key.

Pet Policy: No pets of any kind are permitted on SMR. Exception: Working dogs and/or service dogs, (not emotional support dog) are permitted on the SMR. Working dogs must be crated in the buildings and service dogs are not permitted on any of the furniture. The lodging office MUST be advised if a working dog and/or service dog is being brought on SMR, as a notification must be sent to Security for proper access. A $50 cleaning fee will be charge for all service dogs that have been approved through the SMR lodging office. Any unauthorized pet, including working / service animals that have not been approved, are reported on Post, and found in a unit being rented, the guest of that unit will be charged a $150 pet cleaning fee, in addition to the standard cleaning fee, and the guest will be required to immediately checkout of the unit without a refund.

Beach Usage
Swimmers do so at their own risk as there are no lifeguards on duty on the SMR beach. An adult must always supervise children. Please see SMR “Unattended Child/Youth Supervision Curfew Policy”.
Surfing is authorized at SMR Beach from 0530-0800hrs except during pre-coordinated training. Please see SMR “Surfing Policy” for more details.

Keep Off the Sand Dunes. Sea oats and endangered species are planted on them. Offenders are subject to Federal fines.
All vehicles are prohibited from driving on the beach or dunes area, except clearly marked SMR patrol vehicles. All other vehicles must utilize the beach parking lot.
Bathrooms and wash off station are available. Please respect the usages of the facilities.
Food and beverages are allowed on the beach, and beach parking lot, except items in glass containers. It is mandatory that the beach / parking lot area be kept clean. Trash receptacles are provided. Please use them…..WE DO NOT WANT TO LOSE ACCESS TO THE BEACH.

Lodging Guest Fishing Policy:
Lodging guests desiring to fish on SMR are required to have a valid Virginia Department of Game and Inland Fisheries License for Fresh and/or Saltwater fishing to obtain a Lodging Program fishing pass. Lodging guests are required to obtain a lodging program fishing pass PROIR to fishing. Passes should be requested at check-in.
All installation fishing signs, and fishing boundaries / restricted area must be obeyed. Violators may have their lodging program fishing pass revoked and/or be required to leave the installation. If individual is asked to leave the installation there will be no refunds for their lodging.
Small boats less than 17 feet are authorized, as are electric motors. Gas motors and jet skis are not authorized in Lake Christine. Swimming is not allowed in Lake Christine.
Fishing is permitted both in the lake and on the beachfront. Lake fishing is permitted on the SOUTH bank of the lake from the boathouse pier to the EAST bank around building T-94, and the lake shore behind the range, and the old wash point at the end of Lake Road. No fishing is allowed on Lake Road behind the 110 house/dock (except for guests utilizing 110) and behind the C-99 cottage/dock (except for the guests utilizing C-99).

NEED TO KNOW INFORMATION for all Lodging Guests at SMR

SMR IS A TRAINING POST. There are open training fields, wooded areas, a freshwater lake, and a private ocean beachfront. On occasions, certain areas of the Post will be closed to support a training mission. Lodging guests/visitors must accommodate any such training accordingly. As well, there will be times when guests will not have access to SMR’s oceanfront beach.
SMR ACCESS. Lodging reservations only provide our guests a reason to request access to SMR. Access to SMR is controlled by SMR policies which are enforced through the Security Department. Basically, you must have a need to gain access, have proper pictured ID (includes all people in the vehicle), valid inspection sticker, vehicle tags, registration, and auto insurance. IF you have visitors that will join you on SMR, you will need to provide the Security Department, in writing, your name, unit # that you are renting, names of all visitors, dates visitors will be with you. We recommend that you provide the document prior to your visitor’s arrival to ensure access. Please note, YOU are responsible / accountable for your visitors during the time spent on SMR. If you have questions concerning access to SMR, please contact Main Gate Security at 757-491-5144 or SMR Headquarter 757-493-3148. If your visitors are to stay overnight, be mindful of the rental property’s sleeping capacity and inform the lodging office of the additional guest at 757-493-3125.

QUIET HOURS are observed daily from 2200 to 0530.

OPEN FIRES are NOT ALLOWED on SMR, which includes the beach.

GRILLS must be located/operated a minimum of 50 feet from any unit/building. If grills are found on decks, porches or too close to a unit/building, a cleaning/repair fee will be charged for any required cleaning of stains / repair of burn marks, etc. All grills must be removed from the property prior to checkout or a disposal fee of $100 we be charged to the credit card on file.

NO SMOKING in any unit / building or within 50 feet of a unit / building on SMR in accordance with DOD Regulations.

NO LITTERING, clean your areas and strive to leave them cleaner than you found them. There are numerous dumpsters located throughout SMR.

DO NOT MOVE LODGING PROPERTIES from their assigned building/room/unit. Property and equipment are assigned to rooms by serial number and are not to be switched, including outdoor furnishing. Furniture will not be rearranged within a room, building, apartment, or cottage! If furniture is found moved / rearranged, there will be a fee charged to the individual’s card on file to relocate and lodging privileges may be revoked.

WI-FI connectivity for ALL lodging units is suspect at best. If you require dependable WI-FI connectivity we recommend you bring your own hot-spot device.

Marijuana possession and or use of marijuana is NOT AUTHORIZED and is PROHIBITED on SMR. Please understand that you are responsible for your dependents and or guest. Violation can result in loss of access to SMR and the Lodging Programs. (IAW Prohibited Substance Policy 6Aug23).

Electrical Vehicles. Currently SMR does not offer or provide electrical charging station for ANY electrically powered vehicle (car-dune buggy- golf cart- scooter- etc.). Plug in and or recharging any electrically powered vehicle from a power supply originating from a Q-building-apartment-cottage- trailer is PROHIBITED. (IAW SMR Electric Vehicle Charging Policy 9Aug23).

PARKING for Recreational Vehicles (RV) / Traveler Trailers (TT) / Boats/Trailers. The Lodging Programs at SMR does not offer our guests designed parking for RVs, TTs and Boats, excluding boats less than 17’ with electric motor that are authorized for use in Lake Christine. Parking and storage for all other RVs, TTs, Boats/Trailers must be arranged with SMR Headquarters PRIOR to arrival.

INCLEMENT WEATHER (Hurricane, Tropical Storm, & Snowstorm). When a hurricane, tropical storm, or snowstorm is impending to affect the Virginia Beach area, all unofficial guests are required to checkout and seek safe lodging elsewhere. All arriving unofficial guests will have their reservations arrival date modified or reservations cancelled. All official guests are not required to checkout, but we recommend that you do so. Please know that lodging staff will not be available, basic services to your lodging may not be available for an unknown period. Our guest’s safety must always be first, and the lodging programs are not capable of supporting our guests during this type of weather. Please note, the Post Commander can close or evacuate SMR at any time, if so, that direction will supersede the lodging programs guidance and ALL guests will be required to checkout and leave SMR and/or follow the direction issued by the Post Commander.